Reading notes
There is currently no one-step process to verify and remove all associated files, AI information, logs and copies on other devices.
Submit a Request
- Contact support@scheduming.com from your account email address, using the subject “ScheduMing Data Deletion Request”.
- Specify whether you want to delete the entire account, particular projects, script PDFs, AI inputs or analysis records, and provide the corresponding project or task identifiers. Do not attach the entire script again or include passwords.
Identity and Permission Verification
- Support needs to confirm account and project ownership. Shared projects owned by others, already exported copies and production company information require separate handling. Requests that cannot be verified cannot be executed directly.
Project Deletion Boundaries
- Deletion in the app removes the workspace project and, after online synchronization, the cloud project record. Associated PDFs, AI inputs, tasks and results, and local recovery copies are not currently cleaned up uniformly. Specify these explicitly in your request.
Account Deletion Boundaries
- Account deletion is currently handled through support requests, without a complete self-service execution process. Authentication users, projects, Storage files, AI records, sessions and third-party information need separate handling. Signing out does not complete these deletions.
Retention and Processing Time
- No verified uniform deletion completion deadline or retention period covering all systems has yet been established. Support will confirm the scope and processing status and handle requests under applicable law. Backups, logs, billing information and copies held by others may remain.
Before Deletion
- First export information required for production and confirm that the team has usable copies. Separately confirm that the Stripe subscription has been canceled. A data deletion request does not itself guarantee that charges will stop.